Give your buyers an experience
they'll want to tell their friends about.
Buyers feel forgotten by their builders once they sign. Satisfaction goes down during the most stressful and challenging part of the home-buying experience: the move.
Partnering with Virtuo, simply, solves that. And you get the credit.
Overall buyer satisfaction drops significantly from purchase to post move-in, according to the Avid Ratings® 2024 State of CX in Residential New Construction Report.
99%
Of homebuyers would recommend their builder during the sales stage.
66%
of homebuyers would recommend their builder post move-in.
Homebuyers with Virtuo?
95% would recommend their builder post move-in!
The all-in-one home concierge platform that elevates your CX, and so much more!
The all-in-one home concierge platform that elevates your CX, and so much more!
Set yourself apart from the crowd.
We provide you with smart, turnkey marketing assets highlighting your customer experience commitment, elevating your message.
We connect and delight your buyers.
At initiation, we engage directly with your buyers. A short call and we start managing their entire move. The worst part of the buying a home immediately becomes great.
Buyers download the app
Your buyers get a link to download the app that lets them see everything and do everything, including stay engaged with you through the buy and build process.
Super satisfied users drive referrals
Top builders get more than a third of sales through referrals. Virtuo is built to boost experience and drive homeowners to refer their friends.
How it Works
Sign on
with Virtuo
Our team manages a quick
process to connect your
system with ours. We work with
just about any backend
cloud, CRM or automation stack.
Alert us when
you make a
sale
Once you make a sale, we get
a message and get to work.
You only pay us when you
make a sale. No subscriptions,
no minimums.
Enjoy the benefits of great homebuyer experiences
Our team takes it from there.
We engage directly with the
homebuyer in a co-branded
way. We do the work,
you get the credit.
Driving success for the home industry
We work with home builders, realtors, financial institutions, insurance providers to create great experiences for their customers. They tell our story better than we ever could.
Case Studies
Brookfield Residential differentiates from the crowd
Brookfield helps make their homes and communities uniquely appealing by adding in Virtuo’s modern concierge service.
“Using Virtuo has allowed us to showcase our commitment to the homebuyer, and show—from the first moment—that buying from Brookfield Residential means you are part of a community committed to creating ease of homeownership.”
Charlene Barrett
Director, Customer & Business Development
at Brookfield Residential
Outperforming Industry Average Avid Score
Mattamy was looking for a way to make the move experience much better, so they turned to Virtuo to provide a turnkey concierge service.
“The team at Virtuo is passionate about the customer experience and are really dialed into the closing process.”
Christine Turner
Vice President of Customer Engagement
for Mattamy
Excel Homes “Simplifies the Journey Home” with Virtuo
Excel wants to “simplify the journey home” and saw Virtuo’s service as a natural extension. Virtuo provides a complete solution for Excel.
“Virtuo thought of everything, start to finish in the process.”
Kristina Plank
Marketing Manager
at Excel
Sterling increases efficiency and experience
Sterling Home’s busy sales team can put focus back on sales, knowing their customers will be well taken care of by Virtuo’s team.
“They have assisted our team, as well as our customers, in simplifying their big move-in day.”
Pamela Burns
Director of Sales and Marketing
at Sterling Homes
Brookfield Residential differentiates from the crowd
Brookfield helps make their homes and communities uniquely appealing by adding in Virtuo’s modern concierge service.
“Using Virtuo has allowed us to showcase our commitment to the homebuyer, and show—from the first moment—that buying from Brookfield Residential means you are part of a community committed to creating ease of homeownership.”
Charlene Barrett
Director of Customer & Business Development
at Brookfield Residential
Outperforming Industry Average Avid Score
Mattamy was looking for a way to the move experience much better, sothey turned to Virtuo to provide a turnkey concierge service.
“The team at Virtuo is passionate about the customer experience and are really dialed into the closing process.”
Christine Turner
Vice President of Customer Engagement
for Mattamy
Excel Homes “Simplifies the Journey Home” with Virtuo
Excel wants to “simplify the journey home” and saw Virtuo’s service as a natural extension. Virtuo provides a complete solution for Excel.
“Virtuo thought of everything, start to finish in the process”
Kristina Plank
Marketing Manager
at Excel
Sterling increases efficiency and experience
Sterling Home’s busy sales team can put focus back on sales, knowing their customers will be well taken care of by Virtuo’s team.
“They have assisted our team, as well as our customers, in simplifying their big move-in day.”
Pamela Burns
Director of Sales and Marketing
at Sterling Homes
Sound good? Book a demo to get the full experience.
Why Virtuo?
Here are some of the benefits of partnering with us.
Real people helping
real people
Our highly-trained concierge team are experts in everything home, and how to provide the absolute best customer experience possible.
An intuitive
app experience
Android and iOS app for buyers, presented with your brand that keeps buyers up to date with all the details of their move.
The home buyer's
all-in-one tool
The Virtuo app integrates other systems, so your buyer can sign up for utilities, grant approval and review details, all within the app.
Quick and easy communications
Need to give buyers a message? No problem. Use your builder portal to immediately message buyers to keep them informed.
Effortless referrals and feedback opportunities
Nothing is more valuable than your buyers telling friends how happy they are. That’s why we integrated prompts to post referrals directly into the experience.
Valuable insight from data and analytics
Builders who use Virtuo can log into their personalized portal to uncover new data and insights about who’s buying and who’s moving in.
Real people helping
real people
Our highly-trained concierge team are experts in everything home, and how to provide the absolute best customer experience possible.
An intuitive
app experience
Android and iOS app for buyers, presented with your brand that keeps buyers up to date with all the details of their move.
The home buyer's
all-in-one tool
The Virtuo app integrates other systems, so your buyer can sign up for utilities, grant approval and review details, all within the app.
Quick and easy communications
Need to give buyers a message? No problem. Use your builder portal to immediately message buyers to keep them informed.
Effortless referrals and feedback opportunities
Nothing is more valuable than your buyers telling friends how happy they are. That’s why we integrated prompts to post referrals directly into the experience.
Valuable insight from data and analytics
Builders who use Virtuo can log into their personalized portal to uncover new data and insights about who’s buying and who’s moving in.
Real estate leaders with a competitive edge
Let's talk.
The best way to see how Virtuo really works is to schedule a short, no-commitment call with our team.
Fill out the form below and we’ll be in touch very soon.