Give your buyers an experience
they'll tell their friends about.
Virtuo’s cutting-edge Home Concierge CX Platform provides your homebuyers with maximum value, leading to increased customer satisfaction and referrals, and lowered customer acquisition costs.
Real estate leaders with a competitive edge
Overall buyer satisfaction drops significantly from purchase to post move-in, according to the Avid Ratings® 2024 State of CX in Residential New Construction Report.
99%
Of homebuyers would recommend their builder during the sales stage.
66%
of homebuyers would recommend their builder post move-in.
Homebuyers with Virtuo?
95% would recommend their builder post move-in!
The all-in-one home concierge platform that elevates your CX, and so much more!
The all-in-one home concierge platform that elevates your CX, and so much more!
Streamline & simplify your processes.
Effortlessly manage client records, upload purchasing documents, share construction updates, and engage with your buyers. Their one place for everything is your one place for everything.
We connect and delight your buyers.
Through a seamless combination of people and product, we turn what is traditionally a stressful time into the best new home experience they’ve ever had – all courtesy of you.
One App to manage it all.
A portal to connect you with your buyers, and access valuable insights. A single place for your buyers to stay in the loop about their new home, to engage with their home concierge, and to access important home documents.
Happy homebuyers drives referrals.
95% of Virtuo users say they would recommend their builder after their experience with Virtuo.
How it Works
Easy
integration
Our team manages a quick process to connect your system with ours. We work with just about any backend cloud, CRM or automation stack.
Alert us when
you make a
sale
Once you make a sale, we get a message and get to work. You only pay us when you make a sale. No subscriptions, no minimums.
Enjoy the benefits of amazing
homebuyer experiences
Our team takes it from there. We engage directly with the homebuyer in a co-branded way. We do the work, you get the credit.
Driving success for the home industry
We work with home builders, realtors, financial institutions, insurance providers to create great experiences for their customers. They tell our story better than we ever could.
Case Studies
Brookfield Residential differentiates from the crowd
Brookfield helps make their homes and communities uniquely appealing by adding in Virtuo’s modern concierge service.
“Using Virtuo has allowed us to showcase our commitment to the homebuyer, and show—from the first moment—that buying from Brookfield Residential means you are part of a community committed to creating ease of homeownership.”
Charlene Barrett
Director, Customer & Business Development
at Brookfield Residential
Outperforming Industry Average Avid Score
Mattamy was looking for a way to make the move experience much better, so they turned to Virtuo to provide a turnkey concierge service.
“The team at Virtuo is passionate about the customer experience and are really dialed into the closing process.”
Christine Turner
Vice President of Customer Engagement
for Mattamy
Excel Homes “Simplifies the Journey Home” with Virtuo
Excel wants to “simplify the journey home” and saw Virtuo’s service as a natural extension. Virtuo provides a complete solution for Excel.
“Virtuo thought of everything, start to finish in the process.”
Kristina Plank
Marketing Manager
at Excel
Sterling increases efficiency and experience
Sterling Home’s busy sales team can put focus back on sales, knowing their customers will be well taken care of by Virtuo’s team.
“They have assisted our team, as well as our customers, in simplifying their big move-in day.”
Pamela Burns
Director of Sales and Marketing
at Sterling Homes
Brookfield Residential differentiates from the crowd
Brookfield helps make their homes and communities uniquely appealing by adding in Virtuo’s modern concierge service.
“Using Virtuo has allowed us to showcase our commitment to the homebuyer, and show—from the first moment—that buying from Brookfield Residential means you are part of a community committed to creating ease of homeownership.”
Charlene Barrett
Director of Customer & Business Development
at Brookfield Residential
Outperforming Industry Average Avid Score
Mattamy was looking for a way to the move experience much better, sothey turned to Virtuo to provide a turnkey concierge service.
“The team at Virtuo is passionate about the customer experience and are really dialed into the closing process.”
Christine Turner
Vice President of Customer Engagement
for Mattamy
Excel Homes “Simplifies the Journey Home” with Virtuo
Excel wants to “simplify the journey home” and saw Virtuo’s service as a natural extension. Virtuo provides a complete solution for Excel.
“Virtuo thought of everything, start to finish in the process”
Kristina Plank
Marketing Manager
at Excel
Sterling increases efficiency and experience
Sterling Home’s busy sales team can put focus back on sales, knowing their customers will be well taken care of by Virtuo’s team.
“They have assisted our team, as well as our customers, in simplifying their big move-in day.”
Pamela Burns
Director of Sales and Marketing
at Sterling Homes
Sound good? Book a demo to get the full experience.
Why Virtuo?
Here are some of the benefits of partnering with us.
Real people helping
real people
Our highly-trained concierge team are experts in everything home, and how to provide the absolute best customer experience possible.
An intuitive
app experience
Android and iOS app for buyers, presented with your brand that keeps buyers up to date with all the details of their move.
The home buyer's
all-in-one tool
The Virtuo app integrates other systems, so your buyer can sign up for utilities, grant approval and review details, all within the app.
Quick and easy communications
Need to give buyers a message? No problem. Use your builder portal to immediately message buyers to keep them informed.
Effortless referrals and feedback opportunities
Nothing is more valuable than your buyers telling friends how happy they are. That’s why we integrated prompts to post referrals directly into the experience.
Valuable insight from data and analytics
Builders who use Virtuo can log into their personalized portal to uncover new data and insights about who’s buying and who’s moving in.
Real people helping
real people
Our highly-trained concierge team are experts in everything home, and how to provide the absolute best customer experience possible.
An intuitive
app experience
Android and iOS app for buyers, presented with your brand that keeps buyers up to date with all the details of their move.
The home buyer's
all-in-one tool
The Virtuo app integrates other systems, so your buyer can sign up for utilities, grant approval and review details, all within the app.
Quick and easy communications
Need to give buyers a message? No problem. Use your builder portal to immediately message buyers to keep them informed.
<span data-metadata=""><span data-buffer="">Effortless referrals and feedback opportunities
Nothing is more valuable than your buyers telling friends how happy they are. That’s why we integrated prompts to post referrals directly into the experience.
Valuable insight from data and analytics
Builders who use Virtuo can log into their personalized portal to uncover new data and insights about who’s buying and who’s moving in.
Let's talk.
The best way to see how Virtuo really works is to schedule a short, no-commitment call with our team.
Fill out the form below and we’ll be in touch very soon.